Terms & Conditions

1. Overview

These Terms & Conditions govern your use of our website and any services provided by Freeze Frame Productions. By accessing this website or booking services, you agree to these terms.

2. Bookings

• Bookings are confirmed once agreed in writing and/or deposit is paid (where applicable).
• Dates are not reserved until confirmation is received.
• Package scope, location, permits, and timelines may affect pricing.

3. Cancellations & Rescheduling

• Rescheduling is subject to availability.
• Cancellation and refund terms depend on the signed agreement/package terms.
• Deposits may be non-refundable where costs have been incurred.

4. Delivery & Revisions

• Delivery timelines vary by project complexity and are agreed during booking.
• Reasonable revisions may be included; major scope changes may be billed.

5. Intellectual Property

Unless agreed otherwise in writing, Freeze Frame Productions retains rights in produced media. Client usage rights depend on the package/contract.

6. Contact

Questions? Reach us via your usual booking channel or contact page.